Category: AI & Automation


  • We keep talking about AI agents, but do we ever know what they are?

    Imagine you do two things on a Monday morning. First, you ask a chatbot to summarize your new emails. Next, you ask an AI tool to figure out why your top competitor grew so fast last quarter. The AI silently gets to work. It scours financial reports, news articles and social media sentiment. It cross-references…

  • Survey Reveals Workers’ Concerns Over AI Accountability and Governance

    As small businesses increasingly explore the potential of AI agents to streamline operations, a recent survey by Asana highlights both the promise and pitfalls associated with their adoption. Conducted among 2,025 knowledge workers across the UK and the US, the findings present a multifaceted view on how these technologies could shape the future of work,…

  • 5 Key Strategies for Successful Onboarding

    Effective onboarding is crucial for retaining employees and enhancing their performance. By implementing five key strategies, organizations can create a smoother shift for new hires. These strategies include pre-boarding to build engagement, integrating Learning & Development from day one, establishing mentorship programs for support, encouraging social connections within teams, and maintaining regular check-ins for feedback.…

  • Is vibe coding ruining a generation of engineers?

    AI tools are revolutionizing software development by automating repetitive tasks, refactoring bloated code, and identifying bugs in real-time. Developers can now generate well-structured code from plain language prompts, saving hours of manual effort. These tools learn from vast codebases, offering context-aware recommendations that enhance productivity and reduce errors. Rather than starting from scratch, engineers can…

  • Samsung AI researcher's new, open reasoning model TRM outperforms models 10,000X larger — on specific problems

    The trend of AI researchers developing new, small open source generative models that outperform far larger, proprietary peers continued this week with yet another staggering advancement. Alexia Jolicoeur-Martineau, Senior AI Researcher at Samsung's Advanced​ Institute of Technology (SAIT) in Montreal, Canada,​ has introduced the Tiny Recursion Model (TRM) — a neural network so small it…

  • When dirt meets data: ScottsMiracle-Gro saved $150M using AI

    How a semiconductor veteran turned over a century of horticultural wisdom into AI-led competitive advantage  For decades, a ritual played out across ScottsMiracle-Gro’s media facilities. Every few weeks, workers walked acres of towering compost and wood chip piles with nothing more than measuring sticks. They wrapped rulers around each mound, estimated height, and did what…

  • What MIT got wrong about AI agents: New G2 data shows they’re already driving enterprise ROI

    Check your research, MIT: 95% of AI projects aren’t failing — far from it. According to new data from G2, nearly 60% of companies already have AI agents in production, and fewer than 2% actually fail once deployed. That paints a very different picture from recent academic forecasts suggesting widespread AI project stagnation. As one…

  • Zendesk launches new AI capabilities for the Resolution Platform, creating the ultimate service experience for all

    Presented by Zendesk Zendesk powers nearly 5 billion resolutions every year for over 100,000 customers around the world, with about 20,000 of its customers (and growing) using its AI services. Zendesk is poised to generate about $200 million in AI-related revenue this year, double than some of its largest competitors, while investing $400 million dollars…

  • Will updating your AI agents help or hamper their performance? Raindrop's new tool Experiments tells you

    It seems like almost every week for the last two years since ChatGPT launched, new large language models (LLMs) from rival labs or from OpenAI itself have been released. Enterprises are hard pressed to keep up with the massive pace of change, let alone understand how to adapt to it — which of these new…

  • Nvidia researchers boost LLMs reasoning skills by getting them to 'think' during pre-training

    Researchers at Nvidia have developed a new technique that flips the script on how large language models (LLMs) learn to reason. The method, called reinforcement learning pre-training (RLP), integrates RL into the initial training phase rather than saving it for the end. This approach encourages the model to “think for itself before predicting what comes…